FAQ’s
The Bike
You can order additional locks sharing the same key as the battery. Simply give the Abus YourPlus key number from the battery to your dealer and order one of these locks.
X-Plus locks for Bosch and Shimano
- frame lock Abus 5755LNR XPlus (art. 748723 EAN 4003318690891).
- U-lock GRANIT XPlus™ 540/160HB300 (without EaZy KF because the frame already holds the lock while riding)
- foldable lock : ABUS Bordo GRANIT XPlus™ 6500/110
About 2 weeks later you will be able to pick them up from your bike store.
We offer a 7-year warranty on the aluminum frames of the Short and Mid models.
The Long model features a CrMo steel frame and comes with a lifetime warranty.
These warranties apply exclusively to the original owner of the bicycle (non-transferable) and cover normal usage. Professional use is not covered. The warranty is valid only for bicycles purchased through our network of authorized dealers.
Which motor should I choose?
The key concept to understand when choosing a motor is this: “The more you prefer to pedal slowly, the more torque you need from the motor.”
The Short is available exclusively with the Bosch Performance Line motor, delivering 75Nm of torque (250-600W). This motor is ideally suited for a compact and lightweight longtail like the Short.
The Mid offers two Bosch motor options:
The Long is available with two different motor configurations:
The weight distribution on the wheels is 50/50 with only the rider, and 40% (Front) / 60% (rear) with heavy children. It’s way more balanced than a cargo boxbike, and even better than a regular bike. The benefit is that the grip of both tires get used in an optimum manner for braking and for speeding in turns. It’s easy to ride, and if you want to ride actively you’ll enjoy a great feeling of confidence.
The Short has a total length of 173 cm, comparable to a standard bicycle. However, its rear rack accommodates two child seats arranged one behind the other, particularly thanks to the Footbox. It can also be configured with the Bench Kit in its short position.
The Mid measures 186 cm in total length, offering an additional 13 cm of space on the rear rack. This allows for the Bench Kit to be installed in the long position, capable of holding up to three small children. Naturally, it can also comfortably accommodate two child seats.
The Long is 197 cm in total length, which is 15 cm longer than a standard bicycle. It is a more spacious and comfortable longtail designed for transporting three children.
It’s correct, we don’t buy an off-the-shelf kickstand and bolt it under the frame. We do our own.
As users, we noticed that the stability of the bike for loading and unloading is extremely important on a daily basis. We couldn’t reach this goal with standard products, they were just too weak. Our kickstand has a wide spacing on the frame and on the ground.
Also, it has the exact length to make it easy to fold and deploy even with 60kg of load. You don’t have to lift the bike to fold or deploy the kickstand, you simply push the bike forward or rearward.
An internal gear hub replaces a more basic regular derailleur. There is one chainwheel at the front and one cog at the rear. The chain never shifts and never drops off. That is a terrible experience for a cargo bike with kids on board.
Second benefit, the gears are inside the sealed rear wheel hub, nicely lubricated and protected from the dirt and sand. There is no maintenance and it’s trouble free. The internal gears are made of steel and should last the life of the bike. As opposed to a regular cassette which has to be changed regularly together with the chain. As the sprockets of an IGH are in steel and the chain tension is pretty constant, the chain will last 8000-10000km and the sprockets about 20.000km. An Internal Gear Hub is the low maintenance and worry-less solution for intensive usage.
Third major benefit, you can change gears when stopped. If you’re surprised by a traffic light going to red, you can change back to 1st when standing still. You can also change several gears at once.
From our experience, switching from a derailleur to an Internal Gear Hub is like switching from a B&W TV to a color TV. You don’t go back. It’s a no brainer for low maintenance and high mileage bikes.
The Short and Mid models feature two 20-inch wheels to maintain a low center of gravity, which ensures greater stability and safety. These smaller wheels also enhance maneuverability and agility, allowing for easy navigation through urban traffic without compromise.
The Long model, however, combines a 20-inch rear wheel with a 24-inch front wheel. We retained the 20-inch rear wheel to ensure the rear load remains low, preserving stability and safety. The larger 24-inch front wheel, on the other hand, allows for easier traversal of curbs and obstacles without suspension. While a 26-inch wheel is available, it proved to be too cumbersome. After several trials, we determined that the 24-inch wheel offers the ideal balance: a smooth and comfortable ride that remains agile and provides excellent braking grip.
If you are a dynamic, or even very dynamic, cyclist, do not hesitate to venture off the beaten path. Recently, this 24″–20″ setup has gained increasing popularity in the mountain biking (MTB) scene, where it is known as a “mullet bike.” We are proud pioneers of this specific 24″ front and 20″ rear combination.
The advantage of CrMo steel is that it will never fail due to fatigue. For example, most expedition bikes (think of photos of heavily loaded bikes in Mongolia’s stunning landscapes) are built using this refined CrMo steel. CrMo steel also offers unmatched comfort, as the material itself effectively absorbs road imperfections.
Our research and development team honed their skills on high-performance race cars, such as the 700BHP LMP1 Le Mans car, which travels at 330 km/h down the Mulsanne straight and navigates high-speed corners under 3.5g lateral forces. And it does this for 24 hours straight.
The Bike 43 Long frame is made from the same grade of steel used in the suspension components of these cars: SAE 4130 (a chrome-molybdenum steel alloy) that has proven its reliability. It goes without saying that these parts must be both strong and lightweight.
Let’s not confuse this with ordinary steel used for cheap bikes and children’s bicycles. CrMo steel is twice as strong, allowing us to use half the amount of material, resulting in a frame that is twice as light. On the Bike 43 frame, the weight difference between CrMo steel and aluminum alloy is virtually non-existent.
As for the Short and Mid models, a more modern design demands an integrated battery and smoother shapes, which required switching to aluminum for the main frame (the colored part). Our R&D team ran countless simulations to define the profile thicknesses that guarantee sufficient longevity. The frame weight turns out to be comparable to the original CrMo model, and a suspended fork was added to improve comfort with the smaller front wheel.
The rear racks on our new models remain made of CrMo steel, the material that has proven satisfactory since 2015.
At Bike 43, we have manufactured longtail bikes for ten years using the same drivetrain: an internal gear hub and a chain. This choice was never trivial.
In an internal gear hub drivetrain, there is only a single sprocket. The chain does not shift from one sprocket to another as it does in derailleur systems. Consequently, the chain is never subjected to sudden tension shocks. The chain elongates very slowly over time. We have tested chains up to 15,000 km without any breakage. Some shops keep the chain unchanged up to that point, which is the most economical method. Other shops perform preventive chain replacements around 5,000 km once the chain shows signs of elongation. The cost is generally around €80 for the drivetrain service (chain + rear sprocket – front sprocket only at 15,000 km). The chains we use are long-life chains with a high-quality anti-rust surface treatment.
Caution: Do not confuse this with the chain and derailleur combination. This is not suitable for cargo bikes because the chain jumps from one sprocket to another, and the tension changes are very harsh on the chain. The cassette lasts approximately 1,500 km, and the chain must also be replaced. The cost is around €150 every 1,500 km. Bike43 does not offer this type of solution, considered too fragile.
With the Bike 43 Short & Mid models, we have nonetheless decided to offer a belt drive (Gates Carbon Drive CDX) as an option. It requires no maintenance, no lubrication, and has a more premium perception (sometimes even used to mislead customers when installed on bikes sold online). The sprockets must be replaced around 20,000 km when they wear out and become sharp, risking cutting the belt. The replacement of the belt and sprockets costs approximately €450. Note that the belt is not available for the Bike 43 Long.
For primarily urban, regular use without onboard tools, this is a sensible drivetrain. For heavy loads, long autonomous trips, or those who want a solution repairable everywhere with few resources, the chain remains our unequivocal recommendation. Our offers with chain or belt are both excellent, and we take no sides; it is up to you to choose.
To conclude, here is a cost comparison:
– Chain with internal gear hub (Bike43): between €5 and €16 per 1,000 km, depending on the bike shop’s policy
– Belt: €45 per 1,000 km, and for belt costs, add €300 to the bike price
– Chain with derailleur: €100 per 1,000 km
Using the bike
For the Short model, the total gross weight is 175 kg, including the bicycle’s weight. The maximum rider weight is 100 kg (up to 130 kg with a suspension seat post). The maximum load on the rear rack is 75 kg, while the front basket can carry up to 20 kg.
For the Mid and Long models, the total gross weight is 200 kg, including the bicycle’s weight. The maximum rider weight is also 100 kg (up to 130 kg with a suspension seat post). The maximum load on the rear rack is 100 kg, and the front basket can carry up to 20 kg.
The bikes fit in most urban parking spaces, even with the Bench Kit installed. Only the Long model might pose challenges in certain urban bike boxes. We are open to any feedback you may have regarding parking solutions for bicycles.
Note: The most recent Velo-Boxx model in Belgium is slightly too narrow for the Long model.
You will find a maxicosy adaptor in our accessory shop. There you’ll find all the maxicosy brands compatible with the adaptor together with an installation manual.
Please note that the manufacturer (Steco) recommends using it for babies from 4 months and on. The adaptor includes a basic suspension system but remember to ride gently.
For older babies from 10 months on, a front seat (Urban Iki) is available in the shop.
Sure you can!
Remember to have the installation made by a capable person or a professional bike mechanic.
You will find all the user guides and video tutorials on the User Manuals page.
Yes, and it is just as easy to install as any other bicycle. For the Mid and Long models, you will need a bike rack with a wheel extension. The best option we have found is the Pro-User Diamant (also available here).
Alternatively, some users have successfully secured the wheels using “XXL Straps for Fatbikes” on racks without extensions, such as the Thule VeloSpace XT 3 or the Thule EasyFold XT3. Please always verify the maximum weight capacity of your bike rack. Additionally, ensure you remove heavy accessories like the battery, lock, and seats before loading the bike.
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